The Hanover Insurance Group is enhancing its technology productsuite to help its agent partners seize more opportunities in themarket. These enhancements build on the company's suite ofspecialized products for small- to mid-sized technology companies,with a focus on its errors and omissions (E&O) offering.

The new E&O capabilities are currently available in moststates, while more business owners and commercial package policyenhancements will be launched during the first quarter.

Through Hanover Technology Advantage, The Hanover'sagent partners can solve the challenges faced by technologybusinesses in more than 125 classes, including the informationtechnology, electronics manufacturing, and telecommunicationservice provider industries. The distinctive solution combinescoverages, local expertise, and risk management solutions to helptechnology companies protect against the complex risks they face.These offerings also can be customized to meet the individual needsof each business.

“The technology industry is one of the fastest-growing, dynamicsegments of our economy,” says Jack Roche, president, businessinsurance. “Our enhanced offering will help our agent partners tocapitalize on the limitless opportunities in the market. “Bylimiting distribution of our products and capabilities, whilecontinuing to invest in sophisticated enhancements, we are creatingvalue for our agent partners and giving them a distinctivecompetitive advantage. Delivering this through local underwriters,The Hanover approach combines agency responsiveness and one pointof contact, with expertise.”

Enhancing E&O Coverage

The Hanover differentiates itself in the technology space byoffering several robust technology E&O solutions. With threeE&O options for technology companies, The Hanover ensures thatits agent partners have access to the right solution that theyneed.

Some highlights of the enhanced E&O coverage,include:

• Claim made coverage with notice of claim limited to describedauthorized persons
• Enterprise-wide definition of covered services, extending toall insured products and work
• Broad definition of anomaly (wrongful act) that includes breachof warranty or representation as well as information securitycoverage
• Coverage for the insured's website activities and virustransmission liability
• Pre-claim assistance included in supplementary payments, whichdo not reduce the limit of liability available
• Non-binding arbitration, which reduces the per claim retentionby 50 percent or $10,000, whichever is less
• An unlimited optional extended reporting period

“Just as the technology industry evolves quickly, carriers haveto be flexible to cover the newest, emerging risks of the sector,”said Toby Levy, vice president, technology insurance at TheHanover. “At The Hanover, we are committed to constant innovationthat leverages our industry expertise to offer our agent partnersthe total solution that they need to win big in the technologysector.”