Filed Under:Carrier Innovations, Technology Solutions

Claims Survey Looks at Partners in Excellence

Carriers, vendors working together allows claimants to receive the best possible service

The relationship among carriers, software vendors, and policyholders requires great attention, particularly for the insurers and their software partners, who often become the focal point when a policyholder files a claim.

Aite Group examined the relationship in a survey of North American property & casualty claims executives (North American P&C Vendors: Partners in Claims Excellence) that studied examined every aspect of their claims operations from claims software to claims services, according to Stephen Applebaum, senior analyst, property & casualty insurance, Aite Group.

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