Businesses must put more effort into pre-planning for businessinterruption going into 2013, says a new Zurich report namingsupply-chain disruption as the top risk “blind spot” of theyear.
|The report surveyed 600 of Zurich's global risk engineers whowork to reduce insurance-related and other corporatelosses.
|“As the supply chain gets more global, it starts looking likemore of a spiderweb than a chain,” says Linda Conrad, director ofstrategic business risk management for Zurich in North America.“Companies often underestimate their risk, but historically, 40percent of companies experiencing extended interruption completelygo out of business.”
|Conrad suggests organizations map out their supply chain,including first-and second-tier contracted suppliers, and quantifyeach link in the chain by financial stability and even geopoliticalissues in the area where it is located.
|“Value is about more than being able to name the lowest or bestprice for a product or service,” she says. “It is also how, in thelong run, it is going to help the organization prevent largerlosses.”
|A November survey from Zurich and the Business ContinuityInstitute found that the leading causes of supply-chain disruptionare unplanned IT or telecom outages, with 52 percent oforganizations surveyed experiencing some or high disruption as aresult.
|Such disruption is also becoming more consequential than it wasin 2011, with 1 in 5 companies having registered a single-incidentloss of more than $161 million in 2012.
|Effectively managing supply-chain continuity is critical notjust because of the immediate costs of disruption but also thelonger-term consequences to stakeholder confidence and reputationaldamage, says Zurich, and it should be thought of as part ofeveryday operations—not as an emergency escape route.
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