Businesses must put more effort into pre-planning for businessinterruption going into 2013, says a new Zurich report namingsupply-chain disruption as the top risk “blind spot” of theyear.
|The report surveyed 600 of Zurich's global “risk engineers” thatwork to reduce insurance-related and other corporatelosses.
|The results back up a Zurich and Business Continuity Institute(BCI) survey noting that 73 percent of organizations recorded atleast one disruption in 2011. Half of respondents reported two.
|“As the supply chain gets more global, it starts looking likemore of a spiderweb than a chain,” says Linda Conrad, director ofstrategic risk for Zurich Global Corporate in North AmericaBusiness.
|“Companies often underestimate their risk, but historically, 40percent of companies experiencing extended interruption completelygo out of business.”
|Conrad suggests organizations map out their supply chain,including first-and-second tier contracted suppliers, and quantifyeach link by financial stability and even geopolitical issues inthe area where it is located.
|“Value is about more than being able to name the lowest or bestprice for a product or service,” says Conrad. “It is also how, inthe long-run, it is going to help the organization prevent largerlosses.”
|The BCI survey found that the leading causes of supply-chaindisruption are unplanned IT or telecom outages, with 52 percent oforganizations surveyed experiencing some or high disruption as aresult.
|Disruption is also becoming more consequential than it was in2011, with one in five companies having registered asingle-incident loss of more than $161 million.
|Effectively managing supply-chain continuity is critical notjust because of the immediate costs of disruption, but also thelonger-term consequences to stakeholder confidence and reputationaldamage, says Zurich, and it should be thought of as part ofeveryday operations — not as an emergency escape route.
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