Marsh has launched a Workers' Compensation Center of Excellence, which brings all of the broker's Workers' Comp insurance and risk-management capabilities under one umbrella, including advanced analytics and modeling, claims management and advocacy, and insurance-program design and placement. Jonathan Zaffino, Marsh's Casualty Practice Leader, talks with NU about this program, the state of the WC market and some steps to reducing costs.
What was the impetus of the Workers' Compensation Center of Excellence program, and how does it benefit clients?
Our primary motivation was to harness Marsh's full toolkit so that we can deliver the widest possible scope of strategies and solutions to our clients in a customized and coordinated manner to help reduce their total cost of risk.
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