Instead of keeping employees in the dark about how the Workers' Compensation system functions for fear of encouraging more fraudulent claims, organizations would likely be better off proactively enlisting their people in their cost-control efforts.
Indeed, employers who either overlook or purposely avoid the chance to collaborate with their front-line personnel on Workers' Comp risk management are missing out on some terrific opportunities to improve loss control, safety and return-to-work initiatives.
Employers routinely work with insurance carriers, third-party administrators and health-care providers as well as their agents and brokers to improve safety and loss control. Too often, however, a critical player is ignored—the employees for whom the comp system was created in the first place.
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