Off-the-shelf software and hardware now make remote work widely feasible. These technologies are simple to set up, inexpensive, and possible anywhere there's an Internet connection and computer. Called virtual private networks (VPNs) and Remote Desktop Protocol (RDP), these tools provide a safe, secure way for remote workers in the insurance industry to work as if they were sitting in a cubicle at their insurance firm's office.
The net result: Working remotely, from a system point-of-view, is the same as working in the office. And that's changing the structure of the insurance workplace throughout the industry.
Let's look at the key issues based on common questions agency principals and technology leaders ask about remote access:
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