Years at company: 6 years

College: University of West Florida '03 

Organizations: RIMS, YRP, American Assn. of Blacks in Energy, The National Alliance for Insurance Education & Research

How does technology fit into your work strategy?  
Manual spreadsheets and data analysis are obsolete. We benefit greatly from technology because it allows us to work faster, yet more efficiently.  

Who do you look toward as a mentor in this industry?  
Both my risk manager and the director of risk management at AGL Resources play vital roles in my continued career and knowledge development. I am given many opportunities to receive job-related training. My company promotes continued opportunities for employees to strive to reach their potential. It is engrained in my company's culture.

What is an important lesson you learned when joining a professional working environment?  
Professionalism is always important, even during stressful situations. You can't let your emotions get the best of you and cause an unattractive work situation.

How can employers retain young talent?
Employers can retain young talent by offering career growth opportunities and by allowing them greater opportunity to introduce new ideas into the discussion that complement their value, creativity and talent. One of the first things I learned at my company was the value they place on people with fresh ideas, tenacity and the drive to advance.

What do you see young agents struggle with in their first years in this industry? What advice do you have?
Study, study, study. Then, study some more. The insurance industry is ever changing and young agents should continue to seek educational opportunities to help them grow in the business.

What was the biggest challenge you faced in 2011 as a young agent, and how did you handle it?  
The biggest challenge I faced in 2011 was taking time out of my busy work schedule to work on my CPCU designation. 

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