In the retail industry, with its incredibly tight margins, protecting the bottom line is critical. And building a General Liability (GL) program that helps prevent and effectively manage claims is one of the key ways large retailers can maximize earnings.

Major retailers are often in a great position to actively prevent GL claims because, working with their brokers, agents and insurers, they possess the necessary risk-management sophistication, understanding and resources.

Here are six best practices that brokers and agents can work with their large-retailer clients to implement to help them avoid GL claims:

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