EDITOR'S NOTE: This article has been changed to reflect the fact that public adjusters are licensed in 45 states and Washington, D.C.
Independent insurance adjusters have many roles when handling property and casualty (P&C) claims.
Retained by insurance carriers to inspect the risk and appraise the damage, adjusters may interview witnesses and coordinate with government agencies, experts, and other contractors hired by the insured to repair the damage. These other sources provide vital information to the independent adjuster, who may then glean additional estimating insight, depending on the nature and scope of the damage.
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