For a company dedicated to IT services, it'snot surprising that ValueMomentum's mantra is constant contact withits customers.

"This has helped not just in keeping them abreast of newofferings, but also alerting them immediately when there is achange in project status or project risk," says Kalyan "KK" Kodali,president of ValueMomentum.

Kodali attributes his company's RAVE Award for service to itssingle-minded focus on delivering value to customers, thereby,driving the momentum of the customer initiatives.

"We do this by applying a formula of combining deepline-of-business and product experience, insurance transactiontype, regulatory, and other insurance considerations by our staffat all levels with technology expertise—particularly in platformsand commercial software used by insurance carriers—and a'keep-a-customer-for-life' approach to client services," saysKodali.

In addition to technology services, ValueMomentum also providessoftware to the insurance and financial services industries.

"Our customers like working with us because we deliver value totheir initiatives, thereby, driving their momentum," says Kodali."We do this by combining strong technology expertise with deepinsurance industry experience."

ValueMomentum's technology services offerings include qualityassurance and testing, business intelligence, SharePoint-baseddevelopment, enterprise content management, and applicationdevelopment and systems integration. Business software is offeredas part of the company's Foundry products that address productconfiguration, rating, underwriting, and agent portal.

"We have improved on this to further differentiate ourselvesfrom our competition by institutionalizing the concept of 'servicesR&D.' We believe this concept is rare, as most serviceproviders' investments in their services are limited to hiringexperienced staff and training them," says Kodali. "We haveinvested money in R&D for each of our practice groups, toimprove our offerings and the way our offerings are provided tocustomers."

Second Place Winners: Service

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