People & Places

Markel names president of AUMA: Markel Corp. announced that Audrey Hanken will serve as president of the American Underwriting Managers Agency and the Markel American business unit. Prior, Hanken worked for 17 years with Markel, most recently as product management director. She has 20 years of industry experience. 

New Day promotes SVP, AVP: New Day Underwriting Mangers named John Heft senior vice president, director of real estate practice. Heft will identify and develop new and existing retail brokerage relationships, and provide insurance and optimal risk management solutions to retail broker partners and their clients. Prior, Heft worked for 6 years with New Day. He has more than 20 years of environmental underwriting experience. New Day also named Maureen Efthyvoulou assistant vice president of underwriting support and compliance. Efthyvoulou will supervise compliance and claims processing of the account management team. Prior, she worked as an account manager at New Day for 7 years. Efthyvoulou has more than 30 years of industry experience.