Mitchell, a provider of technology, connectivity, and information solutions to the p&c claims industry, announces the launch of its risk and performance optimization (RPO) solutions unit, intended to position Mitchell as a leader in advanced analytics serving the insurance claims industry.
Leveraging analysis of claims data processed through Mitchell's casualty and auto physical damage businesses, the RPO unit will help the company apply new analytics, data warehousing, and consulting resources to the claims management challenges facing itsU.S.clients.
The RPO unit's mission is to deliver analytics-based automation through Mitchell's core software platforms that help claims operations resolve claims faster, mitigate fraud, waste and abuse, and maximize policy holder's claim experience.
"Applying advanced analytics methodologies to claims data has the promise to drive tremendous improvements and insights into the claims handling process and trends overall,” says Alex Sun, Mitchell CEO. “RPO will help Mitchell's clients deploy tools that analyze our data streams to improve and ensure fair and effective claim resolution."
Mitchell has hired Keith Peterson to lead the new RPO unit. Peterson, a 20-year veteran of the predictive analytics industry, has been with Mitchell for one year and was previously senior vice president of Global Data Product Development with Experian and COO of Claritas, now part of the Nielsen Company.
"Claims leaders need access to more insight to identify where they can improve operating performance and better automation to assist adjusters in resolving claims faster and fairly," says Peterson.
Peterson holds a doctorate fromVanderbiltUniversityand has been published in areas such as data-driven optimization and segmentation methodologies.
The Risk and Performance Optimization Unit is based at Mitchell'sSan Diegoheadquarters.