Insurance and financial services company Country Financial haslicensed the PolicyWriter software suite from Adaptik to serve asthe insurer's personal lines policy administration platform.

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PolicyWriter will replace Country Financial's legacy systemsthat currently support all of its personal lines business,including auto, home and agribusiness. Country searched for apolicy administration platform that would provide flexibility tosupport its growth objectives, as well as, achieve greaterefficiencies in terms of time-to-market and lower maintenancecosts.

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Key required features for Country included:

  • A common, intuitive system to support all of its personallines
  • Straight-through processing throughout the life cycle of thepolicy
  • Real-time transactional processing
  • Single-step out-of-sequence transactionprocessing 
  • Pre- integration with leading rating and billingsolutions 

"We evaluated several vendors in the P&C policyadministration space. It was important for us to select a companythat provided not only top-notch software, but also would be a truebusiness partner over the life of our implementation," says AlanReiss, senior vice president of service operations of CountryFinancial. "Throughout the review process, we were impressed withPolicyWriter's configurability, depth and breadth of policyadministration functionality included in the solution and theknowledgeable Adaptik team." PolicyWriter will enable CountryFinancial to not only match, but significantly exceed, currentbusiness functionality by:

  • Leveraging a single platform to support its financialrepresentatives and internal users across all lines ofbusiness
  • Rapidly responding to market demands for new or refinedproducts as well as regulatory changes
  • Realizing operational agility through automation andrules-based straight-through processing
  • Easily incorporating data from third parties and other Countrysystems through configured web services, and 
  • Reducing short and long term maintenance costs over the life ofthe system 

"We are very proud that Country Financial has selected thePolicyWriter suite to modernize their policy processing," says JohnPettit, president and CEO of Adaptik. "Country conducted anextensive vendor search and proof-of-concept, focusing on solvingtheir toughest policy administration challenges. They thoroughlyvetted PolicyWriter and tested our teams' skill and knowledge. Inthe end, they confirmed for us that adaptive policy administrationis what the market demands."

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