These days, a tech-savvy agent is a successful one—and stayingabreast of advances in technology helps to provide a seriousadvantage. From employing such tools as apps and online video, togetting the best out of social media to improve the customer'sexperience, identifying and employing best practices in digitalmedia is more critical than ever.

Here we present the 10 Top National Underwriter AgencyTechnology reports of the year, all providing valuable insight andinformation for meeting the greatest tech challenges facing agentstoday.

Click “next” to see the list.

#10

Cloud Computing PopularityGrowing, But What's the Risk for Agencies?

By Mark E.Ruquet, PropertyCasualty360.com | November 10,2011

Cloud computing is growing in popularity among insurers andproducers—and as usage evolves, so too is a thorough understandingof the risks involved.

#9

App Attack

By MelissaHillebrand, PropertyCasualty360.com | May 1,2011

Smartphone users are growing in number every day. More than 10billion apps have been downloaded from the Apple Store and 125 appsare downloaded each second from Android Market. Learn how todevelop your own app and interact more closely with your clientsand prospects.

#8

Building An IT Strategy In Insurance

By FrankNeugebauer | March 31, 2011

The simple truth is there is no such thing as IT strategy ininsurance, just the IT element of the business strategy.

#7

6 Ways to Use Management Systems for Tracking BenefitPrograms

By BrentRineck | March 30, 2011

Management systems built specifically for employee benefitsbrokers contain powerful tools to raise your understanding of yourbusiness. Track your time and activities, manage renewals, createstewardship reports, run book of business reports, monitor salesopportunities, record new and lost business and quickly accessreports and benchmark studies.

#6

4 Ways to Build ConsistentCustomer Service

By JeffreyB. Kusch, CPA | February 23, 2011

Agencies can build a solid reputation for personal servicedelivery when observing the golden rule for all customers, all thetime.

#5

Taking Advantage Of Web 2.0

By Mark E.Ruquet, PropertyCasualty360.com | January 24,2011

Web 2.0 not only helps agents do business but also changes theway agents, clients and carriers interact with one another in somevery profound ways.

#4

Best of Breed vs. Enterprise Suite: What's Best forYou?

By KarenFurtado | April 4, 2011

Core projects involve big investments. It's important tounderstand what technology approach will best deliver the businesscapabilities you need to meet your objectives.

#3

Private “I”

By PaulMiskovich, EdwardSeidl | August 1, 2011

Learn how to insure clients against privacy losses when dealingwith hackers, identity thieves and lawsuits.

#2

Cyberspace: The Next EPLI Exposure

By Mark E.Ruquet, PropertyCasualty360.com | June 16, 2011

With threats to agents' personal and customer information,cyberspace is the next employers' practices liability exposure.

#1

Overcoming Carrier/AgencyTechnology Challenges

By Robert Regis Hyle, PropertyCasualty360.com | August19, 2011

How can carriers and agents help each other overcome issues thatchallenge their business? We asked five experts to chime in withtheir opinions.