No one likes to make mistakes. In insurance technology, mistakes cost money; mistakes set you back; mistakes cost people their jobs.

Yet, mistakes sometimes lead to greater success if people avoid the urge to panic and are willing to learn from their failures. Mistakes can be teaching moments that otherwise might never be learned.

I'm not advocating mistakes as a development tool, particularly with multi-million dollar projects on the line. I am advocating a willingness to formulate projects that may or may not prove to be successful, but can advance critical thinking that can make for better managers and better employees.

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