The number of questionable claims (QCs) filed during the first halfof 2011 increased 4.5 percent when compared to the previous year,according to the NICB's findings released last month.

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This particular yearly report takes into account a total of sixreferral reason categories—property, casualty, commercial, workers'compensation, vehicle, and miscellaneous—for the first half of2009, 2010, and 2011. The “QC” terminology denotes claims that NICBmember insurers submit to the Des Plaines, Ill.-basednot-for-profit organization for closer review and investigationbased on one or more indicators of possible fraud. One claim maycontain as many as seven different referral reasons.

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From January to June of this year, 48,887 QCs were logged,compared to 46,766 for the first half of 2010. For the same periodin 2009, the number of suspicious claims requiring investigationtotaled 41,309. This translates to a 4.5-percent increase between2011 and 2010, and a two-year increase of 18.3 percent.

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As for property-related referrals, NICB reported a surge in allcategories, with the exceptions of suspicious theft/loss(non-vehicle) and fire/arson. Inflated damages topped the list ofproperty referral reasons, with a 10-percent increase from thefirst half of 2010 to the same time period in 2011.

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Perhaps most troubling, the number of medical-related referralsin the workers' comp category, as well as vehicle hail damage claims both showed a steep upswing. Under workers'comp, for instance, just two referral reasons combined for awhopping 445-percent increase from the first half of 2010—inflatedmedical billing and duplicate billing, at 245 percent and 200percent, respectively. Hail damage vehicle referrals surged 109percent, when comparing the first half of 2010 to that of 2011.

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