It was true love that got me involved in risk management—but more about that later.

Within a month of graduating from college, I was recruited by a large insurance company to work in its claims department. The idea was appealing since the job included an automobile and an expense account.

At that time, the early '70s, the concept of risk management was not part of the insurance vernacular. We had insurance buyers, loss prevention and loss control—but very few people were looking at the concept of risk.

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