A tornado roared through the northern part of Alabama on April 27, claiming 243 lives and causing more than $2 billion in insured damage.
For Alfa Insurance, the second-biggest writer of homeowners' insurance in the state, a recent investment in sophisticated, new software soon paid off, facilitating the speedy processing of a massive influx of claims.
Another substantial purchase of a more "analog" nature—a pair of high-end mobile-response units—also aided the company's efforts to reach policyholders as soon as possible in the storm's wake.
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