The Innovation Group, a provider of business process outsourcing(BPO) and software solutions to the insurance, fleet, automotive,and property industries, announces a strategic partnership withEstimator Technologies' Instant Estimator to enhance InnovationGroup's BPO service, Innovation Auto.

|

The partnership and combined solution offers direct to consumer,Web-based auto damage estimator solution, allowing consumers tointeract directly with repair shops, regardless of insurancecoverage. The solution improves customer service and increasesreferrals and repair work to Innovation's Managed Repair Network(iMRN) of over 2,500 auto body shops across North America.

|

Instant Estimator empowers users, including policyholders,agents, adjusters, and body shops to generate their own estimateand auto body evaluation, with an online tool, with little or noauto body repair experience. Users can determine if damage exceedstheir deductible and easily obtain quality referrals for nearbyauto body shops within Innovation Group's network of auto bodyshops. Auto body shops benefit from additional referral businessand the speed, accuracy and ease of use of the tool.

|

"The strategic partnership with Estimator Technologies and theirInstant Estimator solution enables both organizations to offer aninnovative, customer-centric, and valuable service to ourInnovation auto network across North America," says Bill Langley,CEO BPO North America for Innovation Group. "This partnership willtruly deliver a win for everyone involved from auto owner toinsurer to repair shops."

|

"We are pleased to partner with Innovation Group for the benefitof policyholders and body shop owners," says Craig Schulz, founderand CEO of Estimator Technologies. "This partnership is consistentwith our strategy to expand our reach globally, enhance our bodyshop referral network, and reinforce our industry leadershipposition.”

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.