Earning industry honors requires a loyalcustomer base and to achieve that loyalty it takes great listeningskills to understand customer requirements and needs. NxTechdemonstrated those skills along with strong industry expertise asthe company's ConneXt solution was chosen as a RAVE Awardwinner in the agent portal and connectivitysolution category.

“We provide robust, current technology-based solutions,” saysThad Bauer, president of NxTech. “We understand our customers'objectives, apply quality project management skills to them, andprovide a knowledgeable team devoted to making sure the customerhas a quality experience.”

NxTech is a provider of agency/company interface solutions thathelp enable growth, improve customer retention, reduce cost, andprovide automated workflows with their distribution channels.

“We pride ourselves on providing a portfolio of solutions toaddress any interface project,” says Bauer.

Bauer maintains it is crucial to listen to and understand thebusiness strategy of NxTech's customers in order to build solutionsthat help meet and exceed their vision.

“We work closely with them to implement automated workflowsbased on their business and distribution channels, current trends,and industry standards,” he says. “Our strong industry expertiseallows us to get right to their needs; we don't need to waste theirtime learning about their business.”

Bauer and Bill Tedrick, with combined 50-plus years ofexperience in property/casualty insurance agency/company interface,lead a staff of insurance technology professionals at NxTech.

Leading change is a guiding principle at NxTech, explainsBauer.

“Our new standards-based technology coupled with our experienceallows us to create and implement solutions that exceed industryexpectations,” he says. “In the coming year, we will continue tointroduce enhancements and new products that address customer painpoints around true round-trip rating and real time, agent portaldesign, and efficient download. Competitive pricing and effectiveworkflows are designed to drive down cost and improve the ease ofdoing business.”

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OTHER CATEGORY WINNERS (Agency Portal &Connectivity)

Appulate CustomerQuote: “This may be the best group of seniorexecutives and senior technical staff of any vendor I have everworked with in the insurance industry.”

SWORD AgencyPort Customer Quote: “The staffover at AgencyPort is the reason why we continue to do businesswith this vendor. They are very knowledgeable, bring forth apositive attitude, and always produce for us.”

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