CSC announced a the release of a business process service that allows cloud computing to deliver production-ready, regulatory-compliant workers' compensation (WC) processing for all 50 states. CSC's new Business Process as a Service (BPaaS) offering allows business process outsourcing (BPO) solutions to reduce the upfront time and costs associated with establishing and customizing the carrier's WC processing platform.
CSC's pre-built templates and an on-demand Web-based console are used to configure product rates, rules, and forms for end-to-end insurance systems. Once implemented, CSC administers the business.
Business Process Services is a new category of offerings that spans BPO and BPaaS. CSC's business process services enable clients to choose elements from the business process service continuum, making their own trade-off decisions between service environments that are: customized or standardized, dedicated or virtualized, high-touch or straight-through, longer to establish or quick to implement, and higher cost or shared (lower) cost.
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