With new corporate headquarters in suburban Chicago and a chairman who is committed to focused education and increasing usage, the Applied Systems ASCnet users group is poised to become increasingly relevant to its members. AA&B recently spoke with new president Brian D. Bartosh, CIC, president of Top O' Michigan Insurance, to discuss his goals for the organization and how he will achieve them.

AA&B: What are the top technology problems facing agents today, and how does ASCnet help solve them?

Bartosh: From my perspective, the biggest problem agents face is utilization or lack of implementation. As principals–and as an industry–we come up with some good ideas, but too often forget to fill in the holes and fail to make use of what we already own. For instance, it is possible to track our entire sales process and pipeline using the tools available right now in our Applied Systems programs, but too many agencies don't use these and other available tools.

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