Although earlier generations of portals were typically builtrather than bought by insurers, a newly maturing vendor marketplaceof portal solutions is capturing an increasing share of replacementand upgrade projects.
|The latest Novarica Market Navigator report on agent portalsprofiles 18 software packages designed for property/casualty andlife/health/annuity insurers.
|"A robust property/casualty agent portal should providecomprehensive agent self-service capabilities, integrate with backend policy, billing and claims systems, as well as third party dataservices and enterprise document management solutions," saysNovarica principal Martina Conlon, lead author of theproperty/casualty report.
|Life/health/annuity agent portals have become more of astrategic asset for insurers who are looking to increase agentefficiency and productivity, enable straight-through processing(STP), attract and retain agents and advisors, and manageregulatory and compliance issues, according to Novarica principalDon Desiderato, lead author of the life/annuity/health report.
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