Marshall & Swift/Boeckh

MSB has identified six areas that property insurers' need to actupon to help fuel measurable improvements in profitability:

• Leakage--from coverage/premium inadequacy andclaims leakage
• Sales channel performance
• Risk selection
• Loss prevention/loss mitigation
• Pricing accuracy
• Lack of policy count growth

To diagnose potential performance concerns and opportunities inthose areas, InFocus Solutions segments books of business by lossratio, loss costs, retention, frequency, severity, ITV coverageadequacy, and distribution channel performance. Within eachsegment, InFocus Solutions identifies the variables that aredriving the results and allows the insurer to complete root-causeanalyses down to the policy level.

MSB's InFocus Industry Benchmarking solution enables carriers tocompare their books to the rest of the industry while analyses onproperty profile distribution and coverage adequacy generateactionable insights into insurers' books. Driven by innovativesolution design, the above analyses can be completed within 60 daysor less with minimal involvement from insurer IT resources.