Akhil Tripathi, senior vice president and CIOfor HarleysvilleInsurance.

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We believe agents and brokers want to establish relationshipswith highly responsive, reliable, and financially sound carriersthat can provide excellent product value for their customers as itrelates to coverages, service, and price. In addition, they want tobe supported by excellent technology that seamlessly connects withtheir agencies' workflows and systems and gives them the ability toconduct business from anywhere at any time. These needs can befulfilled through the use of new Web-based technologies that allowagents to rate, quote, and issue business--ideally without leavingtheir agency management system. Harleysville is one of thesecarriers that is keenly focused on these goals. The carriers thatmake it easy and do it well will continue to gain market share.

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To learn more about Tripathi and Harleysville click here and here.

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