By Jim Thumma, Vice President of Sales and Marketing, Optical Image Technology

Whether you work in underwriting, claims, or another area of the business, service, profitability, and compliance demand that you manage information in structured, efficient, auditable ways. Providing seamless and appropriate access to content so you can make smart decisions and initiate action quickly – and cost effectively – is where ECM software excels.

Yet ECM can only meet its potential if it's designed with seamless access in mind; it's tightly integrated with core business systems; and processes are automated maximizing meaningful use of data enterprise wide. Like any web-based product, a browser-based platform makes it significantly easier by ensuring accessibility, flexibility, timeliness, and continuity in managing content.

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