The process of replacing insurers' core legacy systems has variously been compared to performing heart surgery on a runner in the middle of a marathon race, repairing a car while you are driving it, and (my favorite) putting on a new roof in the middle of a hurricane.
There is no doubt that the replacement process is time-consuming and expensive, and the risk of delivery failure is high.
Recent market conditions, however, have forced insurers to reexamine the issue of legacy systems being a barrier to high performance.
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