CSC has announced it is broadening participation in WikonnecT, a business-to-business social networking site, to include its life insurance and annuity clients. The CSC-hosted WikonnecT is a customized Internet site where CSC employees, clients, and industry experts can interact to collaborate and obtain actionable solutions to industry or software needs.

After eight months in production following its introduction to CSC's property/casualty client base last fall, WikonnecT has grown to 8,000 users from nearly 700 insurance companies interacting across more than 100 communities.

WikonnecT runs on a Sun Microsystems infrastructure and includes blogs, polls, and a feature to keep clients informed on new software products and developments. Users can rate and provide feedback on CSC solutions, prioritize improvements, and interact directly with CSC developers to reduce the cycle time for enhancements or responses to requests. WikonnecT is designed to assist insurance carriers seeking peer-to-peer advice on how to best implement and support their CSC systems, and it can serve as a source of information for carriers undergoing a request-for-proposal process.

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