NU Online News Service, July 28, 3:33 p.m. EDT
U.S. property and casualty insurers intend to invest in claims technology over the next two years, mostly to ensure customer satisfaction, according to a Towers Perrin survey of claim officers.
The survey, Towers Perrin's third "Property & Casualty Claim Officer Survey," found that 92 percent of claim officers said they plan on making investments in technology over the next two years.
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