Insurance.com is using IBM Cognos Now!, performance managementsoftware that will provide staff with live up-to-the-secondoperational visibility.

IBM Cognos Now! is the industry's first BI solution with acontinuous business monitoring appliance designed to help decisionmakers proactively track, monitor, and respond to updatedoperational metrics.

With the initial installation implemented in three weeks, the IBMCognos software enables users to monitor all of their criticalapplications in real time. At-a-glance dashboards provideup-to-the-minute key performance indicators (KPIs) for Web trafficthroughput, business throughput and general traffic data withstop-lighting capabilities, allowing management to quickly identifyperformance issues and bottlenecks before they escalate to customerservice problems.

For more information, visit www.Insurance.comand www-01.ibm.com/software/data/.

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