When Select Staffing's newly hired consultant submitted his 50-page report in 2001, showing how the outsourcing firm could employ risk management to overcome the fact that it had overshot its workers' compensation loss projection by $20 million, he was told by the CEO at the time: "Sounds like you're trying to build an empire. We're not that big of a company."

Seven years later, with 400,000 employees on call and about 130,000 on assignment each week via 300 branches across the United States, Select pitches itself as the country's largest privately held staffing company, and the sixth-biggest overall, rising from $180 million in revenue in 2001 to a projected $1.7 billion this year.

Yet the firm might not have survived had its former consultant, Fred O. Pach?n, not gone on to build a risk management "empire," with workers' comp loss control and safety as its core principles.

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