The Auto Club Group (ACG) has announced the launch of a newonline insurance quote system that allows customers to obtain acompetitive, real-time insurance quote 24/7. “Consumers shop inmany ways today, and we keep pace with their preferences byoffering multiple channels through which they can purchaseAAA-branded products and services,” says Steve Monahan, presidentand COO of the Auto Club Insurance Association (ACIA). “Thesechannels include our call centers along with our branch network,sales offices, and the Internet.”

The new quote application includes a retrieval mechanism thatallows the consumer to store a quote for up to six months. Inaddition to the storage function, there is a group discount pagethat can help consumers identify possible savings opportunities aswell as a display of four different coverage packages–minimum, low,medium, and high–to present a variety of pricing and coverageoptions. Also, a quote can be customized to meet any consumer'sspecific needs.

Obtaining a quote at AAA.com involves a five-step process. Theonline quote tool collects driver information, driver history,vehicle information, driver/vehicle assignment, and desiredcoverages. The first screen consumers will see after entering theirname and address is the group discount page, which has links tovarious banks, chambers of commerce, credit unions, employergroups, and other group affiliations. Each of these pages has adrop-down menu that allows the consumer to select the appropriategroup. The discount applies to all vehicles insured under thepolicy when at least one household resident belongs to a qualifyinggroup and is applied automatically as part of the quoteprocess.

For consumers who are unfamiliar with insurance terms, theonline quote tool supplies a coverage guide that explains no-faultinsurance and mandatory and nonmandatory coverages, enabling theconsumer to determine the best coverages for his or her needs. TheWeb portal also provides consumers with the means to find an agent,make online payments, make changes to a policy, or report aclaim.