Artizan Internet Services announced the rollout of its FirstNotice of Loss (FNOL) module for use with the company's CSR24product. The solution is designed to integrate with an agencymanagement system's client data, and it fills a gap in disastermanagement plans to allow a streamlined process for claimsreporting at critical times for the insured.

The First Notice of Loss is considered the most critical part ofthe entire claims process. When this process is completed properlyand effectively, the claims process can be smooth and quick.

"Many carrier outsourced claims solutions still require a manualdata-entry process, complete with faxed copies and rekeying of dataon both ends of the transaction," says Richard Roy, Artizanpresident and managing partner.

The FNOL module allows Artizan call center personnel to fill outACORD Loss Notices (currently for home and auto policies) with asmuch information as the policyholder has available at the time ofthe initial call. This data is integrated with the client's policydata via the agency's management system. From there, the ACORD formPDF file is sent to the agency and the carrier. These options areall customizable based upon their chosen settings.

This module is being distributed to all CSR24 and Service911clients as part of the standard enhancement and development of theproduct. There is no additional cost to CSR24 clients for thisimportant enhancement.