The National Association of Insurance Commissioners has expanded a Web site with the aim of providing quicker service to regulators and the insurance industry.

StateBasedSystems.com simplifies the regulatory processes and reduces the workload for state insurance department staff, providing significant advantages to consumers, producers and insurers who do business with the state, according to the NAIC.

Through SBS, customers can electronically file complaints, apply for licenses, verify license status and print copies of licenses without having to send letters, file forms or talk with someone on the phone, cutting down on costly delays, NAIC said.

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