Ralph Sukla, Michigan Millers Mutual Insurance
When Ralph Sukla joined Michigan Millers Mutual Insurance Company in 2001 as its first vice president of information systems, the carrier was one year into an outsourcing agreement with a vendor to consolidate all policy processing functions and to implement an e-business straight-through-processing solution for all lines of business. Unfortunately, the project was not going as well as expected.
"Our CEO was concerned about the project's progress and really wanted someone who could muster the resources, march forward, and get the company on track," Sukla explains.
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