ISO and First Notice Systems (FNS) have entered into anagreement to deliver a new first-notice-of -loss fraud-detectionsolution to the property/casualty insurance. The offering enablesFNS to extend its current first-notice-of-loss (FNOL) capability toscore claims based on client-defined fraud indicators to include afraud evaluation from ISO ClaimDirector, ISO's claim-scoring andfraud-detection analytical solution. The fraud analysis isdelivered to the carrier along with the associated FNOL data inreal-time, saving carriers from intensive manual fraud-reviewprocesses.

"The incorporation of fraud-detection tools at initial point ofcollection is critical to increasing the probability of identifyingsuspicious claims and improving fraud-mitigation results," saysGreg Powers, vice president of sales and business development atFNS. "SIU units are alerted immediately with higher-qualityreferrals, and the scoring data is passed electronically to allappropriate downstream systems."

As part of the arrangement, ISO will create a new version ofClaimDirector specifically for use in first-notice-of-losssituations. Vincent Cialdella, vice president of ISO ClaimSearch,says, "Historical claims information from the ISO ClaimSearchdatabase is particularly effective in helping ClaimDirectoridentify potential fraud at first notice of loss. By employing antifraud technology at the beginning of the claim cycle, ClaimDirectorcan help insurers and other claims organizations quickly automateproper routing and target suspicious claims forinvestigations."