Today's demands on claims operations for instantaneousinformation and service presents a great challenge to insuranceorganizations–challenges that cannot be met by simply adding staffor quick fixes to existing business software applications.

Consider a multi-line carrier with dozens of regional claimsoffices around the country. In this typical environment, differentsystems and software packages are historically a given. Compoundthe situation with remote, home-based examiners and field casemanagers, throw in brokers, reinsurers, attorneys, vendors and ofcourse the claimant, with everyone needing instantaneous access tothe claim process and information.

The solution, of course, is to enable each of these parties andthe insurance company's representatives (customers, agents, andbrokers), regardless of location or line of business, to tap into asingle seamless system to take the claim through its entirelifecycle.

Until now, insurance companies seeking the strategic advantagesof web-claims applications have been faced with a plethora ofundesirable risks in dealing with their legacy systemenvironments.

Approximately five years ago, a new technology wasintroduced–Java 2 Enterprise Edition, or J2EE as everyone knows it.With J2EE came the promise of a technology that could solve thehistorical business challenges and replace aging legacy systems.However, in every industry, business applications always lag behindtechnical innovations, and J2EE insurance software applications areno exception.

Early J2EE applications, whether from independent softwarevendors or internal IT departments, were a long time coming, ascountless resources and hours were spent building the technicalinfrastructures necessary to create the actual businessapplications in the new technology. When the first J2EEapplications were produced, the new web-browser or “thin client”user interfaces lacked the sophisticated look and functionality oftheir “fat client” predecessors. And the applications lacked thefunctional depth and breadth of their legacy ancestors. But, the“ugly” screen and immature functionality problems paled incomparison to the critical performance issues many early J2EEapplication users experienced under real world insurance processingstresses.

InsureWorx, Inc. is an industry leader in enterprise class J2EEinsurance processing applications. InsureWorx was formed as aresult of the acquisition and subsequent merger of Taliant Softwareby WorldGroup Consulting. Our flagship product line, PowerComp(R)Enterprise, incorporates the PowerComp(R) Claims AdministrationSuite and PowerComp(R) Policy Administration Suite to providecomplete claims and policy lifecycle processing. It offers therichest functionality available to insurance companies seeking toreplace the business and technical inefficiencies of their legacysystem environments.

PowerComp(R) is a mature product, offering a rich user interfaceand the desired “user appeal” through the use of open sourcetechnologies like Struts Tiles and products like Macromedia Flash.And most importantly, with J2EE systems in production for overthree years, InsureWorx engineers have solved the performanceissues inherent in the J2EE specification under real worldinsurance company loads.

PowerComp(R) customers receive a functionally rich system, witha dynamite user interface, that performs from a company thatthoroughly understands the insurance business–InsureWorx.

PowerComp(R) is designed to provide tremendous time-to-marketefficiencies for obtaining web-based claims administrationcapabilities. The system's modules can be deployed incrementally orin combinations determined by an insurer's specific needs, enablingthe replacement of functional legacy areas as needs dictate. Thisallows a manageable “piece-by-piece” transformation approach tofull legacy replacement.

InsureWorx' PowerComp(R) product line includes enterprise andtactical, claims and policy administration solutions for Workers'Compensation, Commercial Property & Casualty and Group Life& Disability organizations. InsureWorx has a dedicated industryfocus and impeccable track record for developing and delivering thecomplex systems insurance companies need to service customers andmaintain a competitive advantage.

Acquiring new claims administration system capabilities presentsa difficult set of decisions and risks that will affect operations,expenses, and customer service capabilities for a decade or more.InsureWorx understands an insurer's business and modern customerservice needs, and how to make investments in technology andsoftware solutions a valued competitive weapon.

For additional information, contact Ron Lang, Director,Insurance Solutions, InsureWorx, [email protected], (800)785-4526, or visit www.insureworx.com.