Old-Fashioned Values Keep Agency Current
At a time when the insurance industry is reinventing itself just to stay afloat, one agency has found that old-fashioned customer service and good work ethics are key.
"Value-added" seems to be the industry buzz word these days, but the business card of Murray Insurance Associates Inc., in Lancaster, Pa., says it all: "Employee Owned. Client Focused," said Joseph P. Nolt, chairman of the agency.
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