Decision Management Hits The Road For Agents And Brokers

Today, theres a tremendous amount of competition among agents and brokers. As a result, they need every tool they can find to remain competitive and to satisfy their time-sensitive, convenience-driven customers.

Agencies and carriers want the most cost-effective tools to assist agents with sales, but there are many to choose fromincluding wireless PDAs (personal digital assistants), ASPs (application service providers), IVRs (interactive voice response), Web-enabled systems, and e-mail. How can an agency find an integrated tool for its agents and underwriters to efficiently process and book more business at the right price?

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