Why Do The Best Agencies Get Better?

The Independent Insurance Agents & Brokers of America and Reagan Consulting released the 10th edition of the annual "Best Practices Study" this month. The release marks the anniversary of an initiative that began in the fall of 1992 to help independent agents build the value of their most important asset–their agencies.

In the early 1990s, tougher competition, a soft market, and the sluggish overall economy had forced many agencies to sell, merge, or go out of business. However, a handful of well-run agencies were not only surviving in this environment, but were also prospering.

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