"If it rains, it can flood."
It was a sentiment expressed several times during PropertyCasualty360.com's Twitter chat, "Back to School: Educating Your Clients on Flood Insurance," which featured industry professionals offering advice on how to guide customers through the often overwhelming maze of information that accompanies the acquisition of flood insurance. The chat covered subjects from national trends for flood claims and flood prevention year-round to NFIP coverage and helpful resources.
"According to FEMA, the average flood insurance claim is $43,000," said Amanda Bryant, director of operations for National Flood Insurance LLC. "Meanwhile, the average cost of a FEMA flood insurance policy is $700 & many private carriers offer even lower rates. Would you rather pay $43k for flood damage or a few hundred dollars per year for flood protection?"
The panel also addressed common misconceptions homeowners have when it comes to flood insurance.
"The most common mistake is believing [flood] is covered by the HO policy – it is not!" asserted Don Griffin, department vice president of policy, research & international for APCIA. "Make sure the limit for the building is enough & purchase contents protection. Remember: backup of sewers or drains & household plumbing issues are not covered by flood insurance."
Another error homeowners make is not realizing how many options are available to them for coverage.
"While the NFIP is still the 'gold standard' when it comes to flood coverage, there are several high-quality private market companies offering flood coverage," said Brian Bowerman, Westfield Services leader at Westfield Insurance. "Your local agent can usually advise but you should search the market and compare options."
Even so, it's important for homeowners to know just what is covered in their chosen insurance plan — and what isn't covered.
"NFIP does not cover basement improvements, personal belongings such as furniture, structural elements, essential equipment, cleanup costs, or additional living expenses," explained Dr, Michel Leonard, chief economist at Triple-I. "Some of these exclusions can be covered in the private market."
Christine Barlow, managing editor for PropertyCasualty360 sister publication FC&S Expert Coverage Interpretation, pointed out that flood often occurs where clients might least expect it.
"Wildfires also lead to floods; burn scars make the ground so hard water doesn't absorb, so then floods result," she said.
Ultimately, as recent events dramatically illustrated, sleeping on flood insurance is not a viable option, the panel agreed. Leonard called attention to a Wharton School study that showed only 30 percent of homes in the highest flood risk areas had flood coverage.
"People always assume it won't happen to them," said Barlow.
See highlights from the conversation below. You can also get a full recap here and continue the conversation on Twitter by using the hashtag #BackToFloodSchool.
Q1. Frugal homeowners may not want to believe that they need flood insurance. What is the best way to convince a penny pincher that flood insurance is a necessary expenditure? #BackToFloodSchool pic.twitter.com/JFLUUxV1YT
— PropertyCasualty360 (@PC_360) August 24, 2021
Flooding is the most common property loss in the U.S. Where it rains, it can flood! @FEMA states that 1 inch of water can cause $25,000 in damage, but flood insurance costs on average $700/year – not a lot by comparison. #backtofloodschool
— American Property Casualty Insurance Association (@TeamAPCIA) August 24, 2021
Point out the cost of drywall – how long would they have to bank the premium in order to pay for the repairs, and will they actually save that money? #backtofloodschool
— FC&S Expert Coverage Interpretation (@FCS_Coverage) August 24, 2021
Q2. What is the most common mistake homeowners make when securing flood coverage? #BackToFloodSchool pic.twitter.com/NCb1XUnS3x
— PropertyCasualty360 (@PC_360) August 24, 2021
Great point! Also, don't let a flood policy lapse. Many policies have preferred pricing that can go away if continuous coverage is not maintained. #BackToFloodSchool
— Westfield (@Westfield1848) August 24, 2021
Q3. What can homeowners do year-round to prevent flooding? #BackToFloodSchool pic.twitter.com/JAq6lfw0Pi
— PropertyCasualty360 (@PC_360) August 24, 2021
Home maintenance, such as keeping rain gutters unclogged & the exterior free of foundation and masonry cracks. Having a flood plan in place is important also. Flash floods can happen quickly, giving homeowners very little time to prepare. #BackToFloodSchool
— National Flood Insurance LLC (@National_Flood) August 24, 2021
Clear street drains of debris, install flood detection systems, ensure gutters & downspouts are clear, improve drainage around your home, slope land away from foundation, test sump pump and have a backup power source. #backtofloodschool
— American Property Casualty Insurance Association (@TeamAPCIA) August 24, 2021
Q4. What is the difference between flood damage versus water damage? #BackToFloodSchool pic.twitter.com/YbR6xzaxPY
— PropertyCasualty360 (@PC_360) August 24, 2021
Flood damage is covered under flood insurance; water damage is covered under homeowners insurance. 90% of all U.S. natural disasters involve flooding. @PC360 #BackToFloodSchool
— Insurance Information Institute (@iiiorg) August 24, 2021
We have also seen water main breaks that flood multiple properties, which would be covered by flood insurance. #backtofloodschool
— Westfield (@Westfield1848) August 24, 2021
Q5. What are the pros and cons of purchasing both private flood insurance and NFIP plans? #BackToFloodSchool pic.twitter.com/he2DCgi3Oh
— PropertyCasualty360 (@PC_360) August 24, 2021
One advantage to purchasing through the NFIP is their grandfathering option which allows homeowners to keep low-to-moderate risk flood zone rating if their home is later re-mapped into a special hazard flood area. #BackToFloodSchool
— National Flood Insurance LLC (@National_Flood) August 24, 2021
One con to purchasing through the NFIP is the limited coverage options: $250.000/$100,000 maximum limits for building/contents. Private carriers can offer increased limits of coverage and replacement cost for contents. #BackToFloodSchool
— National Flood Insurance LLC (@National_Flood) August 24, 2021
Both usually have similar coverage, but private markets are getting more creative w/ extra limits & special coverages. #BackToFloodSchool
The NFIP is open to almost everyone (whose community participates). Private markets are not available in all areas/all properties.
— Westfield (@Westfield1848) August 24, 2021
Q6. What is not covered by the NFIP? #BackToFloodSchool pic.twitter.com/VQ5ikZqZxg
— PropertyCasualty360 (@PC_360) August 24, 2021
NFIP does not provide coverage for structures that are not attached to the home, such as detached garages or sheds. There is also no coverage for additional living expenses, which would cover living costs if home is uninhabitable due to flood damage #BackToFloodSchool
— National Flood Insurance LLC (@National_Flood) August 24, 2021
The NFIP only covers flood – not fire, wind, other perils. It's designed specifically for flood only.#backtofloodschool
— FC&S Expert Coverage Interpretation (@FCS_Coverage) August 24, 2021
Q7. Are there pronounced trends emerging for flood claims? (ie, are claim costs increasing, decreasing, remaining static) What is driving that? #BackToFloodSchool pic.twitter.com/FeqlRDiJHy
— PropertyCasualty360 (@PC_360) August 24, 2021
Claim costs are increasing for all types of property insurance, flood claims included. We tend to see spikes in material and labor costs after major catastrophic events due to everything being in short supply. #BackToFloodSchool
— Westfield (@Westfield1848) August 24, 2021
Claims are increasing in frequency and severity alongside extreme weather events. Also, as the economy and population grows, and average size of homes is getting larger, claims are increasing. Get coverage! https://t.co/hzVagAFJdd @PC360 #BackToFloodSchool
— Insurance Information Institute (@iiiorg) August 24, 2021
Q8. Are there any particular regions of the country where homeowners are greatly underappreciating their flood risk? #BackToFloodSchool pic.twitter.com/PlTxfPp8an
— PropertyCasualty360 (@PC_360) August 24, 2021
Great point as well! Wherever it can rain, it can also flood. Many also underestimate the flooding risk following a drought. When the land is too dry it cannot absorb the water fast enough, often leading to flooding conditions. #BackToFloodSchool
— National Flood Insurance LLC (@National_Flood) August 24, 2021
It's estimated that upwards of 40 million properties have moderate to severe flood risk, which is significantly more than the 5-plus million properties protected through the NFIP. #backtofloodschool
— American Property Casualty Insurance Association (@TeamAPCIA) August 24, 2021
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