Between coronavirus-mitigation lockdowns, new safety measures upon reopening in a pandemic, and the year's quickly shifting socio-political winds, some businesses are likely to emerge from 2020 looking little like their former selves. These changes will impact each insured's risk profile and coverage needs. Such business-model tweaks, however, aren't necessarily bad. Consider chaos theory in mathematics, which in its simplest form dictates that small systematic changes can produce fantastic evolutions. In other words: Change is good. Just how might businesses be changed as a result of 2020? Liberty Mutual Insurance summarized how businesses are likely to evolve as a result of this year's trends and pressures in The Risk Matrix, an editorial project that "plots ways businesses could respond to the COVID-19 pandemic based on frequency and severity." The slideshow above illustrates nine ways that the nature of business may be permanently transformed as a result of COVID-19 and 2020's other economic peculiarities, according to Liberty Mutual Insurance. Keep reading...
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