By offering helpful and relevant support, GenAI can generate interest and establish connections with potential leads, it could ask relevant questions to qualify leads and gather necessary information. By offering helpful and relevant support, GenAI can generate interest and establish connections with potential leads, it could ask relevant questions to qualify leads and gather necessary information. Photo: AddMeshCube/Adobe Stock

Everyone wakes up today to the transformational potential of Generative AI (GenAI), the technology that underpins the talk of the town – ChatGPT – which gets 1.8 million visits per month. ChatGPT had 100 million active users just two months after its launch, making it the fastest-growing application. This jaw-dropping rate of growth is unrivaled. By comparison, it took Twitter more than two years to reach this number.

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