Filed Under:Carrier Innovations, Technology Solutions

Who’s using what in the insurance industry: May 22, 2017

Technology news from MassMutual, Applied Systems, Insuritas, CM&F Group, TechCanary and more.

Built in Salesforce, the TechCanary platform will provide Enterprise Insurance Group with a cloud-based system with full agency management capabilities. (
Built in Salesforce, the TechCanary platform will provide Enterprise Insurance Group with a cloud-based system with full agency management capabilities. (

Massachusetts Mutual Life Insurance Company (MassMutual) has implemented Eagle Investment Systems' insurance accounting and data management solutions. MassMutual initially engaged Eagle to implement a data management platform, which now serves as a single source of investment data that feeds into a centralized reporting ecosystem and supports the processing needs of the general account. MassMutual also selected Eagle’s insurance accounting solution to replace its legacy system to provide new capabilities and improved efficiencies, with MassMutual’s GAAP, Tax, and Statutory books running on one integrated solution. Throughout the project, Eagle leveraged the expertise of BNY Mellon’s insurance product specialists, who also use Eagle for their outsourcing insurance platform.

Duck Creek Technologies has announced that HCL Technologies (HCL), a global IT services company, has joined the Duck Creek Global Alliance Program. As a Delivery Partner, HCL will provide customers with industry-leading application maintenance and technical support solutions to reduce time, risk, and costs during implementation and throughout the lifecycle of the deployed software.

Servco Pacific Insurance has launched its digital transformation strategy with Applied Systems. The agency built its digital foundation on Applied Epic, a fast-growing cloud-based agency management system, to automate business operations and provide a single view of customers across all lines of business and its seven locations. Additionally, Servco Pacific Insurance will leverage Applied CSR24, a cloud-based client self-service software, and Applied Mobile, a purpose-built app that enables insurance agency staff to access and manage business information from their management system, to provide anytime, anywhere service to customers.

Community First Bank recently enlisted Insuritas to install its insurance agency solution. Richard Burleson, president and CEO of Community First Bank, said in a statement: “Insuritas will build, launch and manage our full service insurance agency and will offer all lines of insurance products to protect our customers, their families and small businesses.” He added that the partnership underscored his company’s commitment to “to provide superior performance and outstanding customer service, while earning a reasonable profit. We will maintain safety and soundness and remain an independent bank, while being fully aware of opportunities to acquire other financial institutions.”

CM&F Group recently selected ClarionDoor’s flagship solution, Insured Rating, to modernize rates and rating processes for the company’s professional liability program for healthcare professionals and groups. “Most of our products are available online and are fully automated, allowing our clients to purchase coverage in minutes and access all their information online because we don’t believe in making people wait,” said Cal Sullivan, Sr., president and chief operating officer at CM&F Group. “Not only is ClarionDoor’s cloud based rating solution built on the latest technology, they are an industry proven partner for our development team, and through their consulting and documentation will simplify the integration process with our user interface.”

TechCanary, a provider of a cloud-based, analytics-driven insurance solution, recently announced that Enterprise Insurance Group (Enterprise) selected and implemented its Insurance Platform to support both its MGA and retail agency companies on a single platform. Built in Salesforce, the TechCanary platform provides Enterprise with a cloud-based system with full agency management capabilities, robust customer relationship management (CRM), and data access combined with powerful analytics and flexible reporting.  Successful implementation for the first company was completed in just one month, with both companies in production within three months.

See also:

Who's using what in the insurance industry: May 1, 2017

Who's using what in the insurance industry: May 8, 2017

Who's using what in the insurance industry: April 24, 2017


Who’s using what in the insurance industry: May 15, 2017

Technology news from Guidewire Software, Duck Creek, Insurity, Applied Systems and more.

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