In one of the most comprehensive studies of independent agents in the U.S. ever completed, NU, the National Association of Professional Insurance Agents (PIA) and Flaspöhler, part of NMG Consulting, joined forces to conduct the 2017 Independent Agent Survey — a project whose findings provide revealing insight into the demographics, books of business and industry challenges of independent Property & Casualty insurance agents, as well as their most highly rated carriers.
Today, we look at what our survey respondents described as the greatest threats to their business. Is it finding new business? Staying in step with technology? Workload considerations? Client expectations? The economy?
Agents listed all these things and more in their responses, and you can see the highest percentage reported for each.
We also asked producers to rate their overall satisfaction with the commercial carriers they do business with. Are they getting what they want or need out of those relationships? Scroll over the colored bar to view the percentage of agents who voted their level of satisfaction (or dissatisfaction) for each response.
Those interested in learning more about subscribing to the report can contact Rick Flaspöhler, Partner, at firstname.lastname@example.org.
Throughout this week and next, we'll continue to share the results of the study, which can be found in full in our March print edition. Check back tomorrow for a look at independent agents' biggest technology concerns.