Filed Under:Carrier Innovations, Technology Solutions

InsurTech: One more sign of the Insurance Renaissance

Opinion

Significant capital investment in InsurTech for new insurance greenfield or startup companies is fueling massive innovation in products, services and business models, and de novo options. (Photo: iStock)
Significant capital investment in InsurTech for new insurance greenfield or startup companies is fueling massive innovation in products, services and business models, and de novo options. (Photo: iStock)

Just prior to the Italian Renaissance, guilds were formed in Florence and throughout Italy to bring together people of like occupations under a social network.

Their purpose was to agree upon standards and rules, represent the group to government, improve upon their art, science or trade, and to provide support services to families and widows when needed.

Working together, these guilds fostered Renaissance attributes. They were patrons of the arts. They contributed to the advancement of medicine and technology. They advanced construction methods and learning in all spheres. In fact, the end of many guilds was brought about when they were merged into universities. What the Renaissance did was create a cultural bridge from the Middle Ages or past to modern history.

However, the Renaissance didn’t just sprout up overnight. It was spurred on by a convergence of factors, the greatest of which was increased wealth. Trading in Florence had produced a new class of financier who was willing to fund artistic and scientific endeavors. Wealth created ease. Ease allowed time for thought and innovation.

Innovations in practical sciences, such as mathematics and architecture, benefited from broader thinking. Fast-forward to today and the comparison to that time is striking, with a similar influx of money and a new class of insurance technology investment via InsurTech.

InsurTech as a concept has grown to become, not an official organization, but a collaborative movement. It has become a bridge from the old to new being created in the insurance industry today.

InsurTech:  A new era of innovation


InsurTech as a movement branched out from FinTech (financial services focus) earlier this year following reports of significant capital entering the market for insurance startups — from insurers and MGAs to technology providers. Significant capital investment in InsurTech for new insurance greenfield or startup companies is fueling massive innovation in products, services and business models, and de novo options. These de novo options are a driving force underpinning the InsurTech movement and why new and existing companies are looking to new business models to innovate, test ideas, and bring new products and solutions to market.

A host of venture-backed startups have propelled property and casualty insurance tech investment deals to a new high in 2016, with total funding to insurance tech startups topping $1B in the first half of 2016 according to CB Insights. In addition, 63 percent of deal activity to the insurance tech market went to U.S.-based startups in the first half of 2016. Specifically for P&C insurance, startups that distribute policies and/or provide software and services across the P&C insurance value chain have risen 50 percent compared to all of 2015. And life insurance is now also ramping up.

The InsurTech movement has money as the seed and the fuel for the massive innovation and a renaissance taking hold in insurance.

We saw an innovation movement in spades at the much awaited InsureTech Connect Conference in Las Vegas, which brought together over 1500 entrepreneurs, technologists, venture capitalists, insurance executives and startups. The energy, engagement and enthusiasm were infectious. It had the feeling of the “dot com” era — but with more substance.

This gathering sent a clear message to the insurance industry that we have rapidly entered a new era that is more profound and impactful than in the past — a renaissance. It has placed the importance of innovation and technology on a stage and signaled that from here forward, insurance must and will be innovating. But like the forming of guilds, InsurTech demands cooperation and conversation.

InsurTech and Insurance Renaissance


Just like the original Renaissance, today’s Insurance Renaissance is spurred by the converging factors of people, technology and market boundaries. InsurTech is powered by all three. Within insurance, this new Renaissance represents a real shift with significant business impli­cations beyond legacy modernization. It represents a whole realm of new opportunities via greenfields, startups and incubators to cover a fast changing market landscape.

In our view, based on our Future Trends – A Seismic Shift Underway thought leadership report in January 2016, and picked up by many in the InsurTech movement, there are three main areas of impact:

  • People – Expectations, products and business models that were built around the silent and baby boomer generations, do not meet the Millennial and Gen Z expectations or needs. More importantly, Gen X is the “swing group” tipping with millennials and Gen Z. These changes in people’s lives drive changes in their expectations and their risk profiles/needs, reflected in our upcoming primary research on customer expectations for individuals and small business owners.
  • Technology – How often do you use your smartphone in your daily life for researching, buying, servicing and convenience? Think Amazon, Uber, news and music. These new expectations drive businesses and institutions to use technologies and processes to develop new business models and channels, which give customers the capabilities they’re seeking.
  • Market Boundaries – Market boundaries are being erased. New competitors and new channels are at the forefront of the InsurTech movement. Consider how the largest number of startups are build around new distribution options. Then think about how existing and new businesses from Tesla, Ford and Trov are looking to offer insurance as part of an auto purchase. These new business models and capabilities will drive additional changes in people’s lives, leading to new needs.

InsurTech leadership and options


As we have tracked, observed and talked to our customers and other influencers/leaders in the industry this year, we are convinced this is not a “new fad”, but a movement with substance that is just getting started. Unlike the “dot com” era, many of the InsurTech participants have real capabilities, real business plans and real substance in how they can enable the industry through our renaissance to meet and exceed the expectations of our customers.

But it requires leadership, vision and active collaboration/participation. Standing on the sidelines waiting to be a fast follower or thinking you can do it yourself will likely not work this time. What is different?

Chunka Mui reminded our customers at our the Majesco Convergence Conference, just before InsureTech Connect, that the industry is moving at such a rapid pace that the gap between today’s technology and future technology possibilities is being filled by InsurTech active participants. From here forward, tech advancement won’t slow to allow followers to catch up.

Majesco is stepping up as leaders in InsurTech, filling that gap for our current and future customers through our proactive insights, leadership, participation, guidance and engagement of different aspects of the InsurTech movement. By doing so, we provide our customers and the industry an avenue to engage and options on how they can move forward.

We are actively participating in the insurance accelerator programs and expanding our partner ecosystem with traditional partners and new InsurTech technology startups to work with insurance greenfields and startups leveraging Majesco CloudInsurer as a platform to innovate and incubate new business models.

Exciting time


We are expanding our existing partnerships with companies like IBM to offer a new cognitive, cloud-based platform to help insurance carriers worldwide drive a more competitive insurance marketplace with cloud and cognitive advances (read the recent Majesco/IBM press release.) Each of these are helping the industry reimagine the possibilities — with real collaboration and — real actionable options.

As the saying goes —action speaks louder than words. Majesco is focused on action, value and results for our customers and the industry.

It's an exciting time for the industry — a time of great change, challenges and opportunities. While insurers have different strategies and paths to their future, we are convinced that InsurTech will be a big part of that future and are committed to helping shape, embrace and engage in the movement to enable the renaissance of insurance.

Denise Garth is senior vice president of strategic marketing responsible for Morristown, New Jersey-based Majesco, an insurance industry software and service company. She can be reached on Twitter @denisegarth or on LinkedIn

Opinions expressed in this article are her own. This article first appeared on the Majesco website and is reprinted here with permission.

Related: Meet 6 entrepreneurs with innovative InsurTech products

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