5 ways to know your auto glass claim isn’t fraudulent

Small substitutions for more expensive repairs can quickly add up

By Sheila O'Toole | Updated on October 14, 2016

When a policyholder’s auto glass needs to be replaced, details matter. For obvious reasons it’s important that the service provider and carrier identify the correct part, with the right features, for the right vehicle. With the advanced safety features in vehicles increasing, this is more critical than ever.

As windshields grow in complexity with additional features and a greater choice of windshield applications for any one vehicle, getting it right matters not only for safety, but for billing and reimbursement accuracy. Clearly, the goal is to achieve more transparency when it comes to auto glass replacement claims, and the dollar stakes are very high.

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