Whether due to a desire to innovate for competitive advantages or to better relate to customers, next-gen technologies are playing a more prominent role in insurers' strategies and plans, a recent report states.

Strategy Meets Action (SMA) surveyed 80 insurance-industry respondents to determine the top five next-gen technologies carriers are pursing. Respondents were 42% business executives, 48% IT professionals and 10% producers/others from carriers of all sizes across both commercial and personal lines, as well as a small number of life insurers.

Click "next" to see the tech areas where most insurers intend to expand their capabilities.

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