2013 RAVE Award Winner: iPartners

Product: Insurance Scorecard

Company: iPartners
Product: Insurance Scorecard
Representative: Robert Lasher, President and CEO

To what do you attribute the positive ratings from your customers?
Lasher: “Obtaining and leveraging good business intelligence is a significant business challenge for p&c companies. They aren’t so much interested in the technology behind it; they just want BI solutions that work for the business users. This is where iPartners is especially strong. We have the proven technology, a wealth of data, a solution designed for business users, and a team committed to serving our clients and making sure they are able to leverage BI to its full potential.”

How do you communicate with your insurance carrier customers to meet their needs?
Lasher: “Being a SaaS provider requires us to maintain constant client monitoring—what is being used and, more importantly, how things are being used—to find ways to bring additional value such as best practices in leveraging data. This open dialogue with our client helps us understand what they would like to see in the solution and we can prioritize our development accordingly. We also have a client advisory board that meets to help us set product direction and priorities. In fact, the last two major releases have been a direct result of our advisory board’s input.”

What are some of the positive developments your company has achieved in the past year to make your product stand out amid a crowded solution-provider market?
Lasher: “iPartners is focused on client success with service as the backbone of what we deliver. We have reorganized our production support group into dedicated client teams, enabling us to deliver a deeper knowledge of each client’s business and solution, while also establishing a closer relationship with their users. We initiated an annual client-roadmap meeting, visiting with the executive leadership to gain insights to strategies and direction. This provides an invaluable opportunity to learn more about their goals and priorities while determining where iPartners services and solutions can deliver additional value.”

Background: iPartners’ Insurance Scorecard business intelligence solution is an easy to use SaaS solution designed specifically for the P&C industry. The suite is built around an insurance specific data model and offers a complete analytics solution.

Check out the rest of the winners and read their profiles now!

Comments

Resource Center

View All »

Increase Sales Conversion with this Complimentary White Paper

This whitepaper will share proven techniques - used by many of the industry's top producers...

D&O Policy Definitions: Don't Overlook These Critical Terms

Unlike other forms of insurance where standard policy language prevails, with D&O policies, even seemingly...

Environmental Risk: Lessons Learned from Willy Wonka and the Chocolate...

Whether it’s a chocolate factory or an industrial wastewater treatment facility, cleanup and impacts to...

More Data, Earlier: The Value of Incorporating Data and Analytics...

Incorporating more data earlier in claims lifecycles can help you reduce severity payments by 25%*...

How Many Of Your Clients Are At Risk Of Flood?

Every home is vulnerable to flooding. Learn four compelling reasons why discussing flood insurance with...

Gauging your Business Intelligence Analytics Capabilities and the Impact of...

Big Data, Data Lakes and Data Swamps, How to gauge your company's Big Data readiness....

Extending Contact Center Capabilities Across the Insurance Enterprise

Today advancements in technology are making a big impact on business and society. To yield...

Drug and Alcohol Testing Requirements

In this two-part series, NBIS Risk Management team will break down the requirements to assist...

Why Cyber Liability is Essential for Human Service Organizations

For traditional low-tech operations, information is often compromised in ways that don't involve technology. Access...

A Solution for Large Commercial Habitational Accounts

6 Reasons to place your LARGE Habitational Accounts with Dauntless.

Tech Digest eNewsletter

Technology related insights for insurance professionals including key developments, solution providers and news briefs from the carrier front – FREE. Sign Up Now!

Advertisement. Closing in 15 seconds.